Policies
PRIVACY POLICY
Last Updated 2026.04.01
Indiana Security LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us, including by text message.
INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information: Name, phone number, and other contact details you provide.
Communication Information: Messages you send to us by phone or text message.
Technical Information: IP address, browser type, and general usage data.
HOW WE USE YOUR INFORMATION
We use your information to:
Provide and manage services
Communicate with you
Respond to inquiries
Send service-related messages (such as scheduling or account updates)
Improve our operations and website
Comply with legal and regulatory requirements
We do not sell your personal information.
TEXT MESSAGING (SMS) PRIVACY
If you choose to receive text messages from Indiana Security LLC, we will use your phone number to send messages related to our service operations such as shift scheduling and job assignments or locations updates and time sensitive notifications. We may use a third-party provider such as RingCentral to deliver these messages.
Message and data rates may apply.
You may opt out at any time by replying STOP. For help, reply HELP or contact us using the information below.
We do not sell or share your phone number for marketing purposes.
SHARING OF INFORMATION
We may share your information only as necessary to:
Provide services
Process communications
Comply with state and federal law
Protect the rights, safety, and property of our company and clients
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
DATA SECURITY
We maintain reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. This includes compliance with applicable federal laws such as HIPAA for protected health information and Indiana Code §24-4.9 regarding data breach notification.
If a data breach occurs involving Indiana residents, we will provide notice as required by Indiana law.
YOUR RIGHTS AND CHOICES
You may:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information (subject to legal retention requirements)
Opt out of text messages by replying STOP
CHILDREN’S PRIVACY
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18 without appropriate consent from a parent or legal guardian. If such information is identified, we will take reasonable steps to delete it.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
CONTACT INFORMATION
Indiana Security LLC
Phone: 812.727.5977
Email: info@indiana-security.com
Website: servantsheartservices.com
SMS terms & Conditions
Last Updated: 2026-04-01
Indiana Security LLC offers an SMS text messaging program for communication with staff.
MESSAGE FREQUENCY
Messaging frequency may vary based on your interactions with us. You may see up to 3x per week related to your job.
MESSAGE AND DATA RATES
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
SMS CONSENT COMMUNICATION
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Indiana Security, you may receive messages related to the following:
Shift Scheduling
Job Assignments
Dispatch Updates
Location Details
Time-Sensitive Notifications related to Operations
EXAMPLE:
[Indiana Security LLC] Indiana Security Dispatch: You are scheduled for IU Stadium on 4/10 at 6:00 PM. Reply YES to confirm or STOP to opt out. Reply STOP to opt out.
[Indiana Security LLC] Indiana Security: Reminder — your patrol shift begins at 7:00 AM tomorrow. Reply HELP for assistance or STOP to opt out. Reply STOP to opt out.
[Indiana Security LLC] Indiana Security: Shift update — your start time has changed to 5:30 PM today. Contact dispatch with questions. Reply STOP to opt out.
OPT-IN METHOD:
You may opt in to receive SMS messages from Indiana Security verbally, during a conversation.
OPT-OUT
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re-enroll.
HELP
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at indiana-security.com/contact
STANDARD MESSAGING DISCOLSURES:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
CONTACT INFORMATION
Indiana Security LLC
Phone: 812.727.5977
Email: info@indiana-security.com
Website: servantsheartservices.com